FAQ

1. How long does shipping take?
Processing: 1-3 business days. Shipping: 5-10 days (small items), 7-15 days (carpets via freight). You'll receive tracking via email.

2. What are shipping costs?
Calculated at checkout. Free standard shipping on orders over $[amount]. Carpets may have separate freight charges.

3. Do you ship outside the contiguous US?
Currently, we only ship to the contiguous 48 states.

4. What materials are used?

  • Vases: Ceramic, glass, stoneware, metal. Each product page lists material details.

  • Wall Decor: Canvas, metal, wood, ceramic, mixed media.

  • Carpets: Wool, synthetic fibers (polyester, polypropylene), jute, cotton blends.

5. How do I clean my carpet?
Vacuum regularly (without beater bar). Professional cleaning recommended. Use a rug pad to prevent slipping.

6. Are your carpets non-slip?
Most are not inherently non-slip. We strongly recommend using a quality rug pad underneath.

7. Do vases hold water?
Most ceramic/glass vases are watertight for fresh flowers, unless specified as "decorative only."

8. How do I hang wall decor?
Check product description for hanging hardware included. Ensure wall anchors are appropriate for the item's weight.

9. What payment methods do you accept?
Visa, Mastercard, Amex, Discover, PayPal, Apple Pay.